Drug Test London Privacy Policy
This Privacy Policy explains how we collect, use and share personal information when you visit or purchase from www.drugtest.london.
Personal Information We Collect
When you visit our website, we automatically collect certain information about your device.
This may include your web browser, IP address, time zone, and cookies installed on your device.
We may also collect information about the pages or products you view, referral websites, search terms and how you use the site.
Device Information
This includes browser information, IP address, cookies, log files, tags, pixels and website interaction data.
Order Information
This includes your name, date of birth, billing address, shipping address, payment details, email and phone number.
Important
Why We Collect Date of Birth
Your date of birth is required for laboratory testing. It helps uniquely identify your sample alongside your name.
How We Collect Device Information
We collect Device Information using several standard technologies.
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Cookies: small data files placed on your device or computer.
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Log files: files that track actions on the website, including IP address, browser type and date/time stamps.
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Web beacons, tags and pixels: electronic files used to record how you browse the website.
You can learn more about cookies and disabling cookies at www.allaboutcookies.org .
How We Use Your Personal Information
We use Order Information to fulfil orders placed through our website. This includes processing payments, arranging shipping, and providing invoices or order confirmations.
Laboratory Identification
We use your details to identify your sample and match it to the correct laboratory test.
Communication
We use your contact information to communicate with you about your order or test.
Risk and Fraud Screening
We may use information to help screen orders for risk, fraud or misuse.
Marketing Preferences
Where appropriate, we may send product or service information in line with your preferences.
Device Information is used to improve and optimise our website. This may include analytics, customer browsing patterns and marketing performance.
Sharing Your Personal Information
We share Personal Information with third parties where needed to provide our services.
For example, laboratory request forms are shared with The Doctors Laboratory so they know which test is required and can identify your sample.
Shopify
Shopify powers our online store and processes store-related data. You can read Shopify’s privacy information on their website.
Google Analytics
We use Google Analytics to understand how customers use our site and improve website performance.
We may also share Personal Information where required by law, regulation, subpoena, search warrant or other lawful request.
Behavioural Advertising
We may use Personal Information to provide targeted advertisements or marketing communications that may interest you.
You can learn more about targeted advertising from the Network Advertising Initiative.
You can also opt out of some services through the Digital Advertising Alliance opt-out portal.
Do Not Track
Please note that we do not alter our website’s data collection and use practices when we see a Do Not Track signal from your browser.
Your Rights
If you are a European resident, you have the right to access the personal information we hold about you.
You may also ask us to correct, update or delete your personal information.
We process your information to fulfil contracts with you, such as orders placed through the website. We may also process information for legitimate business interests.
Please note that your information may be transferred outside Europe, including to Canada and the United States.
Data Retention
When you place an order through the website, we maintain your Order Information for our records unless and until you ask us to delete it.
We also keep electronic records of test results for 12 months, unless you ask us to delete them.
You can request deletion by contacting us at enquiry@drugtest.london.
Changes to This Policy
We may update this Privacy Policy from time to time. This may happen because of changes to our practices, or for operational, legal or regulatory reasons.
Minors
This website is not intended for individuals under the age of 18.
California Users
California users can access our CCPA opt-out page below.
CCPA Opt-Out
